Name: ITIL Foundation All-in-One Exam Guide
Brand: Jim Davies
SKU: 9780071841603
Price: 24.0 USD
Availability: OutOfStock

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

ITIL (R) Foundation All-in-One Exam Guide

This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam.

Covers all exam topics, including:

* ITIL fundamentals
* The service lifecycle
* Service strategy
* Service design
* Service transition
* Service operation
* Continual service improvement
* ITSM in the real world

CD ICON

Electronic content includes:

* Complete practice exams
* Videos from the author
* PDF copy of the book

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Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

ITIL (R) Foundation All-in-One Exam Guide

This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam.

Covers all exam topics, including:

* ITIL fundamentals
* The service lifecycle
* Service strategy
* Service design
* Service transition
* Service operation
* Continual service improvement
* ITSM in the real world

CD ICON

Electronic content includes:

* Complete practice exams
* Videos from the author
* PDF copy of the book

ISBN:	9780071841603
Categories:	Computing , Non Fiction , Reference , Textbooks
Author(s):	Jim Davies
Publisher:	McGraw-Hill Inc.,US
Pages:	450
Format:	Paperback
Dimensions:	9(h) x 8.25(w) x 0.5(d)
Weight:	482 oz
Notes:	The book images and summary displayed may be of a different edition or binding of the same title

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

ITIL (R) Foundation All-in-One Exam Guide

This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam.

Covers all exam topics, including:

* ITIL fundamentals
* The service lifecycle
* Service strategy
* Service design
* Service transition
* Service operation
* Continual service improvement
* ITSM in the real world

CD ICON

Electronic content includes:

* Complete practice exams
* Videos from the author
* PDF copy of the book

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