Published with InfoComm International, CTS Certified Technology Specialist Exam Guide offers comprehensive coverage of all objectives on the InfoComm Certified Technology Specialist exam--the leading internationally recognized audiovisual (AV) certification. This authoritative resource includes learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions, and in-depth explanations. Designed to help you prepare for the exam, this definitive volume also serves as an essential on-the-job reference.

Visit the InfoComm web site to take an official CTS practice exam.

CD-ROM includes:

• One complete electronic quiz
• E-book, with bonus AV Essentials content
• Bonus electronic quiz available for download (with free online registration)

Covers all CTS exam objectives, including how to:

• Conduct a site survey
• Gather customer information
• Evaluate and recommend changes to a site environment
• Develop a functional AV scope
• Design, provide, and sell AV solutions
• Conduct a vendor selection process
• Market AV technologies
• Operate AV solutions
• Conduct maintenance activities
• Manage AV business operations
• Manage AV projects and personnel
• Conduct estimating, purchasing, and job costing activities
• Troubleshoot and repair AV solutions

InfoComm International is the leading nonprofit association serving the professional information communications industry worldwide.

Sven Laurik is a Washington, D.C. area writer and consultant specializing in training development, human performance management, and information support.

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